HIGH END VIENNA 2027

May 6 TO 9, 2027

Exhibitor Information

1. Organizer

The organzizer of the HIGH END, the IPS and WORLD OF HEADPHONES exhibitions, which is also solely responsible for the running of the event, is the company:

HIGH END SOCIETY Service GmbH
Vorm Eichholz 2g
42119 Wuppertal | Germany
Phone: +49 202 702022
E-mail: info@highendsociety.de.

HIGH END SOCIETY Service GmbH Messebüro: +49 160 90111817
HIGH END SOCIETY Service GmbH Pressebüro: +49 151 15939679


2. Important numbers and addresses


3. Delivery of goods

The approved carrier for warehousing prior to the start of the trade fair at the Austria Center Vienna (ACV) is IML Messe Logistik GmbH.
Phone: +43 1 9974133
E-mail: office@iml-vienna.at

The company IML can assist you with all transportation issues before, during, and after the exhibition. Also is the use of lifting equipment and rental cranes is only possible through IML. In special cases, an arrangement may also be made with the Technology Department of the ACV. All goods delivered to the ACV before the trade fair should include the following information on all freight documents and pieces:

Exhibition:
IML - Messe Logistik GmbH
c/o HIGH END 2026 / Exhibitor / Hall / Stand Number
Bruno-Kreisky-Platz 1
1220 Vienna
Austria

Additionally:
* Exhibitor's name (as indicated in the registration; please do not use product, brand, or distribution names).
* Booth number and hall or exhibition room designation.
* Name of the contact person at the booth.

Deliveries and packages arriving with names of other persons or companies may not be delivered. Neither HIGH END SOCIETY Service GmbH nor the ACV accept goods on behalf of exhibitors. HIGH END SOCIETY Service GmbH or the ACV cannot be held liable for lost or delayed deliveries of goods.

3.1. Information on the delivery of goods before the start of the exhibition with a forwarder

It is recommended to deliver all goods through IML - Messe Logistik GmbH or one of our logistics partner (see also form "Service Partners"). IML will contact you at your booth for handover. If no exhibitor personnel are present at the stand, IML will deliver the package to the booth at a later date. Stored goods within the ACV are exclusively at a charge transported by IML.
Fire protection regulations prohibit the storage of packaging materials on the exhibition floor of the exhibitor. Please keep your cartons in your truck or store the packaging with IML during the exhibition.

Please note that this constitutes a guideline. For further details and applicable rates, we refer you to the IML website, where all relevant documents are also available.

3.2. Information on the delivery of goods by exhibitor himself before the start of the exhibition

Due to the complex infrastructure at the Austria Center Vienna, the arrival of exhibitors’ vehicles must be carefully coordinated. If you are organizing your own delivery (set-up) and return transport (dismantling), it is mandatory that you book a slot for unloading or loading your vehicle (see form "Delivery Slots" and "Pick Up Slots". You have 3 hours available for unloading (set-up) and 2.5 hours for loading (dismantling). Please inform your driver to arrive at the check-in car park 1 hour before the start of the booked slot. There, the driver will receive their access permit for the ACV. Please remember the € 300 deposit.

Only one slot is allocated per exhibitor. If you are travelling with several vehicles and require multiple slots, please contact: info@highendsociety.de

Please note that a weekend driving ban applies in Austria for motor vehicles depending on their size and weight. Further information is available on the website of the Austrian Federal Economic Chamber: www.wko.at/transport/lkw-wochenendfahrverbot.

Please refer to the arrival forms, which you will receive by email after booking your slot, for further important information. Please hand the arrival forms to the driver.


4. Installation and dismantling times and vehicle entry rules

Installation and dismantling times will be published in time before the trade fair under “HIGH END/Exhibitors/Installation and Dismantling times”:

https://www.highendsociety.de/installation-dismantling-times.html

The following regulations apply to entering and exiting the loading zone of the ACV:

* Entry of vehicles to the delivery zone of the ACV is only permitted with a pre-booked time slot.

* Vehicles without a reservation must initially remain in the forecourt.

* The entry of vehicles to the ACV delivery zone is regulated by a deposit.

* The unloading time is 3 hours/loading time after the trade show is 2.5 hours.

* The deposit amounts to EUR 300 per vehicle and will be refunded if the vehicle leaves in good time.

* Entry for dismantling begins at the earliest 30 minutes after the end of the exhibition.

* Unauthorised parked vehicles will be removed at the exhibitor's expense.

* Driving on the grounds with motor vehicles is at the exhibitor's own risk.

* During the set-up and dismantling periods, entry into the loading zone is only permitted for loading and unloading.

* The instructions of the staff must be followed on the premises.


5. Information on own stand construction

Please observe the applicable guidelines and regulations for stand construction. All relevant information can be found in the official regulations: Exhibition Manual

5.1. Authorisations and official regulations
5.1.1. Work permits

Coming soon.

5.1.2. Regulations governing work with carpentry machines

Work with circular saws, planing machines and other carpentry equipment causing dust and wood chippings is not allowed in the halls without an extractor device.


6. Installation and dismantling staff

Please contact the following companies:

PG Personalservice – proStaff GmbH
Donau-City-Straße 12/3/2
A-1220 Vienna
E-mail: office@prostaff.at
Phone: +43 660 100 8262

www.prostaff.at

impacts
Felmeyergasse 2
A-1220 Vienna
E-mail: personalservice@impacts.at
Phone: +43 664 88637567

impacts

Felmeyergasse 2
A-1220 Vienna
E-Mail: personalservice@impacts.at
Telefon: +43 664 8863756


7. Exhibition Configurator / Order forms

When granted authorisation to attend the HIGH END / IPS / WORLD OF HEADPHONES exhibition, exhibitors will receive online access to a variety of services that can be booked in the Exhibition Configurator by submitting order forms, which are frequently referred to in the following text.

Usually, these services are:

* Photo & Video Service
* Power supplies for exhibition stands
* Advertising opportunities
* Support of your PR measures
* Additional furniture for exhibition stands
* Parking tickets
* Hired plants
* Additional exhibitor passes or vouchers
* and much more besides

7.1 Orders Made via Order Form

Orders must be accepted by the party requested to perform the service or provide the product ordered. Orders can also be accepted tacitly by means of provision of the product or performance of the service ordered. The performance of the service or provision of the product ordered must occur in good time so that the exhibitor receives the service or product in time for the start of the exhibition event. Please refer to the invoices or the separate document, payment terms” for the respective payment terms and conditions. Payments for products or services must be made by the exhibitor immediately after receipt of the invoice and without any deductions. If the exhibitor does not fulfil their payment obligations , the other party is authorised to withdraw the product or service provided or performed. The collection of payments at exhibitors' exhibition stands is permitted. The exhibitor is obliged to check the services provided for him as soon as possible to ensure that they are in order. Obvious defects must be reported immediately in writing to avoid the loss of all claims. The corresponding General Terms and Conditions apply.

7.2. Telecommunications

Once you have been approved, you will find a form in the Exhibition Configurator with which you can order telephone, online connections for your stand / exhibition space. This service is offered directly by a service provider of the ACV and is therefore billed directly.

7.3. Stand Surveillance

We strongly recommend that you book a stand surveillance service to guard your stand. You can find an order form for this service in our online Exhibition Configurator. This particularly applies in the case of the installation days and nights, but also for all other days of the exhibition.

7.4. Cleaning and Waste Disposal

The exhibitor service section of the online Exhibition Configurator contains a form that you can use to order stand cleaning and/or waste disposal services. Under no circumstances does the cleaning of the exhibition rooms and stands include “the removal of waste”. We request that at the end of the exhibition, your room/stand is left in a clean-swept condition. You are not permitted to leave behind any waste at the end of the exhibition. Exhibitors that violate these rules will be charged the costs incurred for the removal of waste.

7.5. Additional Furniture and More

You can find forms that you can use to order items required for your exhibition room/stand, for example additional furniture, in the list of service forms in our online Exhibition Configurator.

7.6. Electrical Connection: What do you need to bear in mind?
7.6.1. Electricity when using demonstration rooms on the levels (only HIGH END)

All rooms have plug sockets that work immediately. An order for electricity is basically not required. The sockets in the rooms can be used with a maximum of 2.2 kW per circuit (shown as “Y 1234” in the room plan). If you require more power, please use the “Main electrical connection” form in the trade fair configurator to order more powerful connections (10 kW/16 A or 20 kW/32 A). Please only use the open sockets. Opening wall coverings, connection boxes, and floor sockets yourself is prohibited. Electricity consumption is already included in the room rental fee or the connection price.

7.6.2. Electricity when booking areas not containing a stand and ready-to-use stands in the hall area

Exhibitors who order undeveloped space in the hall area are responsible for ordering a power connection for their booth using the “Main Electrical Connection” form. Because exhibitors' requirements vary greatly, each company should specify its own requirements. The simplest option on the order form is a 2.2 kW connection. The connection costs for this option already include consumption.

7.6.3. Electricity when ordering ready-to-use cabins in the hall area

When you order our ready-to-use stand, an order for a 2.2 kW (229 EUR) power connection will be placed automatically after the confirmation of participation has been sent. If you require a higher power supply (10 or 20 kW), you can request this using the “Main electrical connection” form.

7.6.4. Electricity when using demonstration cabins in the hall area

Renting a sound cabin automatically triggers an electricity order 10 kW (EUR 894 EUR) after the confirmation of participation has been sent. A further order can be placed for increased electricity requirements.


8. Use and work on technical equipment

* Only ACV employees may carry out work on sockets or technical equipment.
* When decorating rented prefabricated stands, demonstration booths or atrium exhibition areas, please do not use nails, staples, adhesive tape or damaging materials.
* Please only use materials that are harmless from a fire safety point of view (flame retardant).
* Have fire protection certificates in German available.
* In the event of non-compliance, the ACV may restore the original condition and charge the causer for the additional expense.
* The pasting of fire protection doors and windows is not permitted.
* Equipment, installations or exhibition goods of the exhibitor that are exposed to special hazards or risks require suitable protective measures by the exhibitor.
* The exhibitor must point out any special hazards that could emanate from his installations, equipment or exhibition goods for third parties or for the property of third parties at the time of registration / booking.


9. Advertising in front of the exhibition rooms in the building

* Please note that no decorations and/or displays may be set up in front of the exhibition rooms without permission. Alternatively, you can use the offers under "Advertising space in the ACV".
* An extension of the exhibition space to the outside in any form is prohibited.


10. Advertising activities/promotion in and around the ACV

With the form "Advertising Space at the ACV" the HIGH END SOCIETY Service GmbH in cooperation with the ACV offers all exhibitors of the HIGH END, IPS and WORLD OF HEADPHONES the possibility to book advertising space in and at the venue. Furthermore, advertising panels and materials may only be placed within the rented stands, areas or rooms. Please also refer to item: “9. Advertising in front of the exhibition rooms in the building ”.
Promotional activities inside or outside the ACV are subject to approval and may also be subject to charges. Registration with the trade fair management should take place at least six weeks before the start of the HIGH END. In our Exhibition Configurator you will also find an order form with which you can register the distribution of information and advertising brochures "Promotion staff registration".


11. Insuring exhibited goods against loss and damage

Exhibitors are personally responsible for insuring their exhibited goods against all potential risks. Under no circumstances will the event organiser or the ACV assume liability for exhibited goods. Exhibitors are liable for any damages to individuals or objects caused by themselves, their staff, their agents, their exhibited goods or their fittings and equipment. Every exhibitor is required to take out a suitable legally effective insurance policy with sufficient insurance coverage with an insurance company approved within the European Union.


12. Keys and locking systems for demonstration cabins/exhibition stands

Exhibition rooms on the levels

Exhibitors using exhibition rooms on the levels are responsible for locking these rooms. You will receive the key for your room against a deposit of EUR 50.00 per key during the set-up days at the designated issuing point. As a rule, the issue takes place in the foyer on level 0. Please ensure that your exhibition rooms are not left unlocked and unattended. Exhibitors with a valid exhibitor pass have access to the rooms on the first day of the trade fair (Thursday) two hours before the start of the trade fair, on the other days of the fair access is granted one hour before the start of the fair. The end times can be determined by the exhibitors in the rooms on their own responsibility. However, the ACV security service must be informed if the regular trade fair opening times are exceeded by more than one hour. Evening events with guests must be registered using the "Evening Event" form, available in the Exhibition Configurator.

Hall area / demonstration cabins in the hall area

Exhibitors who have rented demonstration cabins in the hall area are responsible for locking these booths. You will receive the key for each booth against a deposit of EUR 50 per booth. Please ensure that your exhibition stand / demonstration booth is not left unattended. Exhibitors with a valid exhibitor pass have access to the exhibition halls on the first day of the trade fair (Thursday) two hours before the start of the trade fair, on the other days of the fair access is granted one hour before the start of the trade fair. The halls will be closed one hour after the end of the trade fair. Events within the halls that are planned beyond the opening hours can be registered on the form provided for this purpose in the Exhibition Configurator ("Evening Event").


13. Vienna Airport Lines and Wiener Linien

The ACV can be easily reached from the airport in around 30 minutes by airport express bus (VAB 3). The ACV also has excellent public transport connections: subway, tram, and bus lines take you directly to the vicinity of the venue. The nearest station, Kaisermühlen-VIC, is only about a 7-minute walk from the ACV. Further details on how to get there can be found on our website under “Travel Service.”

Public Transport

For exhibitors we will offer the "Vienna Meeting Ticket" from Wiener Linien, which allows you to use the public transport on all four days of the trade show. Unfortunately, it is not possible for technical reasons. to print the ticket on your exhibitor pass. The tickets will be handed out on side at the ACV.

20 % discount for the City Airport Train Vienna

With the code Highend26 we offer you a 20 percent discount on the return or single ticket for the City Airport Train, the fastest non-stop connection between Vienna airport and the city center. The CAT runs every 30 minutes with a journey time of only 16 minutes, 7 days a week. You can redeem your discount here: cityairporttrain.com

Please find more attractive offers for your travel to Vienna on our website: Arrival and departure


14. Catering

The catering area, distributed over various stations, is exclusively managed by Motto Catering GmbH at the ACV. We also recommend Motto Catering for your stand catering. Through the web shop, you can conveniently order a wide selection of food and beverages online. Delivery will be made directly to your stand or room at your preferred time.

Due to the scale of an event such as the HIGH END Vienna Motto Catering requires a lead time of four weeks for logistical planning. We kindly ask you to observe the 7 May 2026 deadline for placing your order to ensure that your desired selection can be delivered. Beverages can be reordered at any time before the trade show begins.

We have attached a manual with step-by-step instructions for using the web shop.

If you have any questions regarding catering or individual requests, please feel free to contact Motto Catering directly by email at: acv@mottocatering.at


15. Parking spaces during the exhibition

Car

The Austria Center Vienna offers a car park which is open 24 hours a day. Car park level 2 features 10 electric vehicle charging stations including 2 fast-charging stations. An additional 8 charging stations are available on car park level 1.

Parking tickets are available from the ticket machines on side:

  • 1-Day-ticket – 19.30 Euros
  • 2-Day-ticket – 32.80 Euros
  • 3-Day-ticket – 45.80 Euros
  • 1-Week-ticket – 58.80 Euros

Download Parking Rates ACV

Download FAQs Car Park ACV

Parking spaces can not be reserved in advance. Please note that the maximum vehicle height is 2 metres.

For more information about the car park, please visit the ACV website: https://www.acv.at/en/get-in-touch/arriving/

Contact:
E-mail: parken@acv.at
Phone: +43 1 260 69-0

Opening hours of the parking garage
24 hours a day

Trucks
Coming soon.


16. AKM - Use of copyrighted content during the exhibition

The public use of copyrighted content is generally subject to licensing. “Public” refers to any use outside the private sphere – including at trade fairs, exhibition booths, as well as at closed events or in a business context. Licensing requirements apply to both live performances and playback via technical media. This includes, in particular, music, films, presentations, radio broadcasts, and any form of audio transmission via loudspeakers – regardless of whether the content is played on-site or sourced externally.

For the duration of the HIGH END Vienna 2026, the HIGH END SOCIETY Service GmbH covers the applicable fees for the playback of recorded content (e.g. music, images, videos) with the Austrian „Genossenschaft“ AKM.

IMPORTANT HINT:

Live performances – especially live music – are excluded and must be registered and licensed independently by the respective exhibitor with AKM.


17. Admission for trade visitors and vouchers

Prior to the start of the trade fair, HIGH END SOCIETY Service GmbH will invite dealers, manufacturers and importers from Germany and abroad for the purpose of pre-registering to visit the HIGH END, IPS and WORLD OF HEADPHONES. In order to visit the trade fairs on the trade visitor days, the trade visitor must have registered online in advance on the HIGH END SOCIETY Service GmbH website. After successful accreditation, the trade visitor will be sent a code by e-mail, which entitles him to generate and print out the trade visitor pass himself in our online ticket shop.
Please inform your visitors that on-site accreditation is only possible in exceptional cases.
In the run-up to the events, you can offer your guests vouchers to visit the fair - see Exhibition Configurator "Order tickets and vouchers".


18. Exhibitor passes

Exhibitor passes must be brought to the fair, without which admission is not possible.The passes are only valid for the person in whose name they are issued. Only holders of exhibitor passes can pass the entrance control one hour (Thursday two hours) before the opening of the trade fair.

Free exhibitor passes
Confirmed exhibitors will receive number codes for the free creation of their exhibitor passes in our Online Ticket Shop. The number of codes results from the booked spaces.See: "My badges, Ticketmanager"

Exhibitor passes for co-exhibitors
Co-exhibitors receive also free exhibitor pass codes.

Additional exhibitor passes
A fee will be charged for additional exhibitor passes, which can be ordered using the intended online form ("My badges, Ticketmanager"). The exhibitor passes are only valid for the company and individual in the name of which/whom they were issued. Fees for passes that are not required cannot be reimbursed.

Exhibitor passes are not required during the installation and dismantling periods.


19. Special authorisation for Sundays and public holidays

Coming soon.


20. Press Conference and Press Center

The opening press conference with participation of international media representatives will be held on the first day of the trade fair. The schedule and location will be published in the press area on our website.
In our Press Center, we will provide the media representatives who have travelled to the fair with comprehensive information. With our "Online Press Box" and "Monitor Press Center" services, you can specifically address international media representatives here. You can also register your own press conference with us using the "Press Conferences" form. We will then publish your information via our media channels. Bookable in the Exhibition Configurator. See: "Press Contact".


21. Sales to consumers

Sales to end consumers are generally prohibited, as the HIGH END, IPS and WORLD OF HEADPHONES is a trade fair and not a sales event. Excluded from this regulation are suppliers of sound carriers and accessories, provided that the articles they offer are not "electronic devices intended to be powered from the mains, from a power supply unit or from batteries and intended for the reception, production, recording or reproduction of sound, image and related signals".


22. Exhibition etiquette

A representative of the exhibitor must be present at the exhibition stand (or in the rooms) at all times during the opening hours. The exhibited goods should be clearly displayed. Exhibitors are not permitted to close their exhibition room or stand for longer than 15 minutes during the normal opening hours. If this cannot be avoided, exhibitors are requested to display a clearly visible for visitors explaining the reason for the closure and/or stating when the room/stand will reopen on the doors of the room / on the stand.


23. Volume limit

23.1. Hall

The maximum volume permitted in the exhibition hall(s) must not exceed 75 dB when using music playback equipment with loudspeakers. The HIGH END SOCIETY Service GmbH and/or the ACV reserve the right to stipulate further limitations in special cases. Exhibitors are obliged to ensure that they comply with the volume limit. Employees of the event organiser or the ACV or their agents must be granted access to stands at all times in order to perform any checks or adjust the volume. If exhibitors do not comply with these requirements, the HIGH END SOCIETY Service GmbH or the ACV is entitled to end the music playback and/or cut off the power supply to the stand without any special notification.

23.2. Rooms

The maximum volume when the door of the outer demonstration room by the entrance is closed is also not permitted to exceed 75 dB.

23.3. Areas in front of the rooms

Loudspeaker demonstrations outside the rooms are not permitted.

In the extended area (up to approx. 15 m) of the WORLD OF HEADPHONES special area, loudspeaker demonstrations outside the sound cabins are not permitted.


24. Non-registered exhibited goods

Trademarks which have not been registered by the exhibitor and for which the exhibitor does not hold the distribution rights for Germany may neither be exhibited nor advertised.
The non-advertised use of individual devices to ensure a demonstration is not affected by this.
After registration, subsequent registration of new trademarks is possible up to two weeks before the start of the trade fair. We expressly reserve the right to accept a subsequent registration only if there are no reservations with regard to legal security.
As the organiser of the fair, we do not provide any legal assistance in this regard and are not liable for the infringement of trademark and distribution rights by exhibitors.


25. Secure items against theft

Thefts are comparatively rare at our fairs and exhibitions. Nevertheless, measures to prevent theft are necessary. ACV staff regularly inspect the halls and corridors outside of show hours. However, this surveillance does not cover individual exhibition stands or rooms. Exhibitors are responsible for this themselves. Please note the following precautionary advice:

* Design your booth so that you have a good overview of your exhibits.
* Install lockable counters and/or booths.
* Order a stand security, especially for the night before the trade fair begins. You will find the appropriate form in the Exhibition Configurator.
* Do not leave your booth unattended and secure your exhibits. This also applies to rooms on the levels.
* Occupy your stand in good time before the start of the trade fair and do not leave it unattended during the entire duration of the trade fair.
* Secure your booth in the hall after the trade fair ends using suitable materials if necessary.
* Lock away all easily movable valuables such as cell phones and laptops daily after the show closes. Do not leave any cash at the booth.
* During dismantling: Do not leave your stand until valuable exhibits have been loaded.
* Check the authorisation of persons during dismantling.
* Report thefts immediately to the security centre (for telephone numbers see "Important telephone numbers").
* Inform your insurance company about the loss.

Irrespective of the preventive measures taken, it is advisable to take out theft insurance for the duration of the trade fair, including set-up and dismantling (see 11.).

Neither HIGH END SOCIETY Service GmbH nor ACV are liable for your exhibition goods.

HIGH END SOCIETY Service GmbH
September 2025